Social housing firm increases rent for 2025 in line with government guidelines

Rents at Trent & Dove will increase by 2.7 per cent this year in line with government guidelines, the social housing firm said.

The increase, which is in line with the Government's Rent Setting Policy and Regulatory Standards, aligns with the September 2024 Consumer Price Index 1.7 per cent (CPI) plus 1 per cent, as stipulated by the guidelines for social landlords.

Trent and Dove further said that they will continue to provide customers with high-quality service, ensuring it delivers on its mission of providing affordable homes and services that enable people and communities to thrive.

In addition to the standard landlord service paid for by rent and any service charges, where applicable, the housing association provides a range of community services and support for all its customers and communities.

As the cost of living continues to impact customers, the housing firm has experienced increases in the costs of materials, labour, and running its services, which in some cases have increased by more than 20 per cent in the last year. 

Ursula Bennion, chief executive at Trent & Dove, said: “At Trent & Dove, my priority is always to provide high-quality safe, secure and warm homes along with support services that help our customers and communities.

“We fully understand the financial pressures many households face due to the rising cost of living. That’s why, we work hard to offer good value for money to our customers and ensure we maintain high quality homes. This year’s rent increase is significantly lower than last year, at 2.7 per cent, in line with Government guidelines.

“This modest adjustment has been approved by our Board and Customer Committee to enable us to continue investing in our homes, services, and communities.

“We remain committed to reaching our target for building new homes and improving our existing homes. We continue to offer a wide range of community services, including our Warm Space Cafés, Coffee Connect Trailer, and Community Grants Panel.

“Our goal is to balance affordability with the long-term sustainability of the services and homes we deliver, ensuring we’re here to support our customers now and in the future.”

To ensure transparency and provide support to our customers, Trent & Dove is committed to delivering all necessary information ahead of the changes.

Customers facing challenges with the rent increase or payment difficulties are strongly encouraged to contact their dedicated income team by calling 01283 528 528.

For further information, contact the team at hello@trentanddove.org