Financial services technology provider demonstrates commitment to DE&I in latest ESG Report

Phoebus Software Ltd, the market’s leading mortgages and savings account servicing technology provider, has strengthened its commitment to diversity and employee wellbeing with the release of its latest ESG report. With a focus on diversity, equity, and inclusion (DE&I), employee engagement, and wellbeing, the company continues to create an environment where every individual can thrive.

“We believe that our people are our greatest asset, and their wellbeing and development are paramount to our success,” said Kate Langton (pictured), chief people officer at Phoebus. “By prioritising DE&I, engagement, and employee support, we are shaping a workplace where everyone has the opportunity to excel.”

Commitment to Diversity and Inclusion

• Workforce Representation: Phoebus’ workforce comprises 33 per cent female employees, 1.5 per cent non-binary employees, and 40.5 per cent from ethnic minority backgrounds, surpassing industry averages in the tech and financial services sectors.
• Inclusive Policies: The company supports workplace inclusivity through family-friendly policies, flexible working arrangements, and a menopause support programme, ensuring that employees feel valued and respected.
• Leadership Development: Phoebus continues to invest in talent development, offering leadership training, ITIL certifications, and Udemy courses, with a new Learning Management System (LMS) to further enhance career growth opportunities.

Employee Engagement and Wellbeing

• Engagement Levels: With a 90 per cent participation rate in its annual engagement survey, Phoebus employees regularly demonstrate incredibly high satisfaction, with external benchmarking placing the company just four points away from an ‘outstanding’ engagement level.
• Wellbeing Initiatives: Employees benefit from a comprehensive wellbeing programme, including private healthcare, mental health support, and access to resources such as the Calm app and mental health first aiders. Additional benefits include quarterly health webinars, a wellbeing allowance, and acupressure massage services.
• Flexible and Transparent Rewards: The company has introduced a flexible benefits platform, increased annual leave, implemented a flexible bank holiday initiative as well as providing rewards and recognition for long service and achievement in line with company values and client experience.

Phoebus’ ESG report is available here.