City centre hotel receives top prize at awards ceremony

Crowne Plaza Birmingham City Centre was crowned Hotel of the Year at the annual Centre Island Hotel Awards.

Centre Island is the management group for nine Crowne Plaza hotels across the UK and the Birmingham City Centre hotel beat competition from across the country to win the top prize.

Sixteen members of the Crowne Plaza Birmingham City Centre team attended the awards at Crowne Plaza Liverpool on February 13.

Crowne Plaza Birmingham City Centre won the award for the high standards of customer service, the quality of rooms and the hotel’s financial results.

The award comes weeks after Crowne Plaza Birmingham City Centre completed its £8 million refurbishment.

The project to update all 312 guest rooms began in February 2024 and concluded in December 2024, enhancing the hotel’s position as a leading destination for business and leisure travellers in the heart of Birmingham.